Terms of service

Terms & Conditions

Welcome to Lotpot Makes! By accessing or purchasing from our website (the “Site”), you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General Information

This website is operated by Lotpot Makes. Throughout the site, the terms “we”, “us” and “our” refer to Lotpot Makes. We offer this site, including all products and services available here, to you — the user — conditioned upon your acceptance of these Terms & Conditions.

2. Eligibility

By using this website, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into binding contracts.

3. Products & Availability

  • All products displayed on our site are subject to availability.

  • As a dropshipping store, Lotpot Makes works with third-party fulfillment partners to produce and ship items. We do not hold inventory.

  • We reserve the right to discontinue products at any time without notice.

4. Pricing & Payments

  • All prices are listed in British Pounds (GBP £) and are subject to change without notice.

  • Lotpot Makes accepts payments via Visa and Mastercard.

  • You are responsible for providing accurate billing and shipping information.

5. Shipping & Delivery

  • Orders are fulfilled by third-party suppliers. Processing times and shipping estimates are provided on each product page but may vary.

  • Lotpot Makes is not responsible for delays caused by suppliers, couriers, customs, or unforeseen circumstances.

  • International customers are responsible for any customs duties, taxes, or import fees.

6. Returns & Refunds

  • As products are custom-made to order, Lotpot Makes only accepts returns or exchanges for items that arrive defective, damaged, or incorrect.

  • If you receive a faulty product, please contact us at LotpotMakes@gmail.com within 48 hours of delivery with photos of the issue.

  • Refunds, replacements, or store credit will be provided at our discretion.

7. Intellectual Property

  • All content on this site (including product images, graphics, text, and branding) is the property of Lotpot Makes or our partners.

  • You may not use, copy, or reproduce any content without express permission.

8. Limitation of Liability

  • Lotpot Makes is not liable for any indirect, incidental, or consequential damages arising from your use of the site or purchase of our products.

  • Our liability shall not exceed the total amount paid for the product in question.

9. Third-Party Services

  • Lotpot Makes uses third-party platforms (such as Printful, Shopify, Etsy, PayPal, etc.) to operate our business. We are not responsible for errors, delays, or policies of these providers.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales.

11. Changes to Terms & Conditions

Lotpot Makes reserves the right to update, change, or replace any part of these Terms & Conditions at any time. Updates will be posted on this page, and it is your responsibility to review them periodically.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

📧 Email: LotpotMakes@gmail.com